Privacy policy

Privacy Policy

This Privacy Policy describes how Shadow CARE ("we", "our", or "us") collects, uses, and protects your personal information when you visit or make a purchase from our Shopify store.

Personal Information We Collect

When you visit our store, we automatically collect certain information about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages or products you view

  • Search terms and interaction with the website

When you make a purchase, we collect:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

This information is referred to as "Personal Information".

How We Use Your Personal Information

We use the collected information to:

  • Process and deliver your orders

  • Communicate with you

  • Screen orders for fraud or risk

  • Provide customer support

  • Improve our store and services

  • Send updates and promotional offers (if opted)

Sharing Your Personal Information

We share your Personal Information with third parties to help us operate our business, such as:

  • Shopify (to power our online store)

  • Payment gateways

  • Shipping partners

  • Marketing and analytics tools

We may also share your information to comply with laws and regulations or to protect our rights.

Shopify

Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s secure data storage and databases.

Payments

We use secure payment gateways. Your payment information is encrypted and processed safely. We do not store your card or banking details.

Cookies

We use cookies to:

  • Improve browsing experience

  • Track store performance

  • Understand customer behavior

  • Provide personalized experience

You can disable cookies in your browser settings.

Data Retention

We keep your order information for our records unless you ask us to delete it.

Your Rights

You have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Withdraw consent

Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

Security

We take reasonable precautions and follow industry best practices to protect your personal information.

Changes to Privacy Policy

We may update this privacy policy from time to time to reflect operational, legal, or regulatory changes.

Contact Us

For more information about our privacy practices, contact us:

Email: sadansiddiqui03@gmail.com

Shadow CARE is committed to protecting your privacy and ensuring a safe shopping experience.